Shipping policy
Shipping Policy
Thank you for shopping at Sunny Studio! Below you can find all details regarding our shipping process.
Shipping Location
All orders are shipped from our warehouse located in Berlin, Germany.
Shipping Destinations
We ship worldwide.
Available shipping destinations and options will be shown at checkout.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
During peak seasons or holidays, processing times may be slightly longer.
Estimated Delivery Times
- Germany: 2–5 business days
- Europe: 5–10 business days
- International: 7–21 business days
Please note that delivery times may vary depending on customs clearance and local delivery services in the destination country.
Shipping Costs
Shipping costs are calculated based on the weight, volume, and destination of your order.
The final shipping fee will be shown at checkout.
From time to time, we may offer free shipping promotions.
Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
You can use this number to track your package online.
Customs, Duties & Taxes
For international orders, import duties, taxes, and other charges may apply depending on your country's regulations.
These fees are the responsibility of the customer and are not included in the product price or shipping cost.
Please check your local customs policy before placing an order.
We do not charge or collect these fees in advance; they will be collected by the shipping carrier upon delivery if applicable.
Shipping Address & Delivery Issues
Please ensure that your shipping address is complete and accurate.
We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses.
Damaged or Lost Packages
Please inspect your package upon delivery.
If you notice any damage or missing items, please document it with the delivery carrier and contact us immediately at contact@sunnystudio.online.
We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your shipment or need further assistance, please contact us at: contact@sunnystudio.online.
Thank you for your support!